Criminal Subpoena

KolkataWebHosting.com 's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on KolkataWebHosting.com or one of its affiliates. Kolkata Web Hosting is unable to provide information regarding customers use of products and services.

If you seek the identity or account information of a KolkataWebHosting.com customer in connection with a criminal matter, and are a member of the law enforcement community, you must fax, mail, or serve KolkataWebHosting.com with a valid subpoena.

Submission of Subpoenas

KolkataWebHosting.com is headquartered in Kolkata, West Bengal and all criminal subpoenas should be served at that location or mailed to:

Compliance Department
KolkataWebHosting.com, Inc
R N Guha Road
Kolkata, 700003
West Bengal, India

Alternatively, the subpoena can be emailed to: support@kolkatawebhosting.com

KolkataWebHosting.com will not produce the content of e-mail, as the Privacy Act, prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. KolkataWebHosting.com Software 's e-mail servers do not retain deleted or sent e-mail. Deleted e-mail may or may not be recoverable from back-up servers, Kolkata Web Hosting does not guarantees the availability of emails as such.

KolkataWebHosting.com reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the KolkataWebHosting.com Software e-mail address is related to the pending investigation and the underlying subpoena.